Shipping policy
Order Processing
Our team begins assembling your order the moment it is placed. Most orders are handled within 1 to 3 business days, from Monday through Friday. Once your package is prepared and ready for dispatch, we will send you a confirmation email containing your tracking information.
Please note: Any orders submitted on public holidays or weekends will begin processing on the following business day.
Delivery Timeline
Once your package has been dispatched, standard delivery generally requires 7 to 13 business days. Please be aware that exact delivery times can fluctuate based on your specific location, the performance of the carrier, and unexpected events like severe weather or high seasonal shipping volumes.
Shipping Partners
We partner with highly reliable delivery networks for our shipments, utilizing top-tier international and local carriers. To guarantee the best possible service, the most appropriate carrier is automatically chosen based on your chosen delivery method and shipping address.
Order Tracking
The moment your shipment is dispatched, you will be sent an email containing a direct tracking link. You are also welcome to monitor your order's progress at any time by visiting our tracking page: Track Your Order
Simply input your tracking number or order number to access the most recent shipment updates.
What to Expect
- Shipping timeframes serve as estimates and cannot be strictly guaranteed.
- Public holidays and weekends do not count as standard business days.
- Occasional delivery delays might happen due to heavy shipping periods, localized carrier issues, or inclement weather.
Questions About Shipping?
If you require any assistance regarding your delivery or have inquiries about your order, our dedicated team is ready to assist you.
Email us at: support@olvoria.com
Business Hours:
Monday to Friday: 8:00 AM – 6:00 PM (CST)