Terms of service

OVERVIEW
Welcome to Olvoria! The terms “we”, “us”, and “our” throughout this document refer to Olvoria. Olvoria manages this website and store, encompassing all associated information, tools, content, products, and services to deliver a curated shopping experience (the “Services”) to you, the consumer. Our platform is powered by Shopify, enabling us to provide these Services to you.
The following terms and conditions, alongside any referenced policies (collectively, these “Terms of Service” or “Terms”), outline your responsibilities and rights when utilizing our Services.
Please review these Terms of Service thoroughly, as they contain vital details regarding your legal rights, including liability limitations and warranty disclaimers.
By accessing, browsing, or using our Services, you consent to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, please refrain from using or accessing our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By accepting these Terms of Service, you confirm that you have reached the age of majority in your residing province or state, and you grant us permission to let any of your minor dependents utilize the Services on devices you manage, purchase, or own.
To utilize the Services, whether to browse our online catalog or purchase offered goods and services, you may need to supply specific details, such as your email, shipping, billing, and payment information. You guarantee that all details you submit to our store are complete, current, and accurate, and that you possess the necessary rights to share this information.
You hold sole responsibility for safeguarding your account credentials and for any activity occurring under your account. You are prohibited from selling, licensing, assigning, or transferring your account to another individual.

SECTION 2 - OUR PRODUCTS
We strive to display our products and services as accurately as possible within our online store. Nevertheless, please be aware that actual product colors or appearances may vary depending on your device's display settings and configuration.
We cannot guarantee that the quality or appearance of any services or products you purchase will perfectly align with your expectations or exactly match the digital representations in our store.
All product descriptions are subject to modification at our sole discretion, at any time, and without prior notice. We maintain the right to withdraw any product at any time and may restrict the quantities of items offered to any individual, jurisdiction, or geographic area on a case-by-case basis.

SECTION 3 - ORDERS
Submitting an order constitutes an offer to buy. Olvoria retains the right to accept or reject your order at its own discretion for any reason. An order is only considered accepted once Olvoria provides confirmation. We must successfully process your payment prior to accepting your order. Please double-check your order details before submission, as Olvoria may not be able to process cancellation requests post-acceptance. Should we alter, cancel, or reject an order, we will try to inform you using the phone number, billing address, or email provided during checkout.
Any purchases made are eligible for exchange or return strictly according to our Refund Policy. 
You confirm that your purchases are intended for personal or household use and not for export or commercial resale.

SECTION 4 - PRICES AND BILLING
Pricing, promotions, and discounts can change without prior warning. The cost applied to a product or service will be the price listed when your order is placed, as detailed in your confirmation email. Unless explicitly stated otherwise, the displayed prices exclude handling, shipping, taxes, import duties, or customs charges.
Prices shown on our online platform may differ from those in physical locations or on third-party operated sites. We may periodically run promotions on the Services that alter pricing and are subject to their own specific terms and conditions. In case of a discrepancy between promotional terms and these Terms, the promotional terms take precedence.
You commit to providing accurate, current, and complete payment, purchase, and account data for all transactions at our store. You also agree to swiftly update your account details, including your credit card numbers, expiration dates, and email address, allowing us to successfully process your orders and reach out to you when necessary.
You warrant that (i) the provided credit card details are complete, true, and correct, (ii) you hold the authority to use said credit card for the transaction, (iii) your credit card provider will honor the incurred charges, and (iv) you will pay all charges at the listed prices, plus any applicable taxes and shipping/handling fees.

SECTION 5 - SHIPPING AND DELIVERY
We hold no liability for delays in shipping and delivery. Provided delivery timeframes are merely estimates and are never guaranteed. We are not accountable for delays stemming from customs procedures, shipping carriers, or unforeseen events beyond our control. Once products are handed over to the carrier, the risk of loss and title transfer to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services—encompassing all graphics, audio, video, product reviews, text, images, brands, trademarks, and their overall arrangement and design—are the property of Olvoria, its licensors, or affiliates, and are protected by domestic and international copyright, patent, and intellectual property laws.
These Terms grant you permission to use the Services solely for non-commercial, personal purposes. You are forbidden from modifying, reproducing, distributing, publicly performing, publicly displaying, downloading, republishing, storing, or transmitting any Service materials without our written consent in advance. Except where explicitly stated, nothing in these Terms should be interpreted as granting you a license or right under any copyright, trademark, patent, or other intellectual property of Olvoria, Shopify, or any third party. Unauthorized use of these Services may violate state and federal intellectual property regulations. Olvoria reserves all rights not expressly granted here.
The slogans, designs, service names, product names, logos, and names of Olvoria are trademarks of Olvoria or its licensors/affiliates. You may not utilize these trademarks without Olvoria's prior written approval. Shopify’s related marks and logos are the property of Shopify. All other trademarks present on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools through the Services. We neither control, monitor, nor provide input for these tools.
You recognize and agree that access to these tools is provided “as is” and “as available” without endorsements, conditions, representations, or warranties of any kind. We bear no liability whatsoever regarding your use of these optional third-party tools.
Choosing to use any optional tools offered through our site is done at your own discretion and risk. You should ensure you are acquainted with and accept the terms provided by the respective third-party providers.
We may also introduce new resources and features to the Services in the future. These new additions will also be considered part of the Services and governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services might include hyperlinks and materials connected to third-party websites and operators (including embedded features). We are not obligated to review or assess the accuracy or content of any third-party sites or materials. Accessing these third-party materials is done entirely at your own risk.
We accept no liability for any damages or harm arising from your use or purchase of goods, content, resources, or services via third-party websites. Please carefully examine the practices and policies of any third party to ensure you understand them before engaging in transactions. Any questions, concerns, claims, or complaints regarding third-party products must be directed to that third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.]
Olvoria is powered by Shopify, which provides the platform allowing us to offer these Services to you. However, all purchases and sales made in our Store are direct transactions between you and Olvoria. By utilizing the Services, you accept and acknowledge that Shopify holds no responsibility for any facet of the sales between you and Olvoria, including any loss, damage, or injury resulting from the services and products purchased. You hereby explicitly release Shopify and its affiliated entities from any liabilities, damages, and claims related to or arising from your transactions and purchases with Olvoria.

SECTION 10 - PRIVACY POLICY
All personal data gathered via the Services is governed by our Privacy Policy, available here, and specific data may fall under Shopify’s Privacy Policy, accessible here. By engaging with the Services, you acknowledge you have reviewed these privacy policies.
Given that Shopify hosts our Services, they collect and process data regarding your usage and access to help provide and refine the platform. Information you submit will be shared with and transmitted to Shopify, as well as third parties potentially located outside your country of residence, to facilitate these Services. Please consult our Privacy Policy for further specifics on how Olvoria, Shopify, and our affiliates handle your personal data. 

SECTION 11 - FEEDBACK
If you transmit, email, post, upload, or otherwise submit reviews, feedback, plans, proposals, suggestions, ideas, or other content (collectively known as “Feedback”), you grant us a royalty-free, sublicensable, worldwide, and perpetual license to distribute, publish, modify, reproduce, display, and use this Feedback across any medium and for any purpose, including commercial use. We may utilize this license to promote, improve, enhance, evaluate, provide, and operate the Services, as well as fulfill our rights and obligations under these Terms of Service.
You also warrant and represent that: (i) you possess the required rights to all submitted Feedback; (ii) you have disclosed any incentives or compensation received in relation to this Feedback; and (iii) your Feedback complies with these Terms. We are not obligated to (1) keep your Feedback confidential; (2) offer compensation for it; or (3) respond to your Feedback.
We reserve the right, though not the obligation, to remove, edit, or monitor Feedback that we deem, at our sole discretion, to be offensive, unlawful, defamatory, libelous, threatening, obscene, pornographic, or otherwise objectionable, or that infringes upon these Terms of Service or any party's intellectual property.
You agree your Feedback will not infringe on any third-party rights, including proprietary, personal, personality, privacy, trademark, or copyright rights. You further agree your Feedback will not contain obscene, abusive, or unlawful material, nor any malware or computer viruses capable of disrupting the Services or any connected website. You must not use a fake email address, impersonate another individual, or mislead third parties or us regarding the source of any Feedback. You bear sole responsibility for the accuracy and content of your Feedback. We assume no liability and take no responsibility for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, the Services may contain information with omissions, inaccuracies, or typographical errors relating to availability, transit times, shipping charges, product offers, promotions, pricing, and descriptions. We maintain the right to rectify any such errors, omissions, or inaccuracies, and to update information or cancel orders if any details on the Services are incorrect, at any time and without prior warning (even after order submission).

SECTION 13 - PROHIBITED USES
The Services must only be used for lawful purposes. You are strictly prohibited from using the Services, either indirectly or directly: (a) for malicious or unlawful aims; (b) to breach any local, state, provincial, federal, or international laws, rules, or regulations; (c) to violate or infringe upon the intellectual property rights of others or our own; (d) to disparage, slander, defame, harm, insult, abuse, harass, or intimidate any person or our employees; (e) to submit misleading or false information; (f) to re-use, use, download, upload, receive, or send any material violating these Terms; (g) to facilitate or transmit the sending of promotional or advertising material, like “spam,” chain letters, or junk mail; (h) to attempt to impersonate or actually impersonate any entity or person; or (i) to participate in conduct that inhibits or restricts another's enjoyment or use of the Services, or that we determine could expose users, Shopify, or Olvoria to harm or liability.
Additionally, you agree not to: (a) transmit or upload malicious code or viruses that could disrupt the operation or functionality of the Services; (b) exploit, resell, sell, copy, duplicate, or reproduce any part of the Services; (c) track or harvest the personal data of others; (d) scrape, crawl, spider, pretext, pharm, phish, or spam; or (e) bypass or interfere with the security measures of the Internet, other websites, or the Services. We reserve the right to terminate, disable, or suspend your account without notice if we conclude you have breached any portion of these Terms.

SECTION 14 - TERMINATION
We retain the right to terminate your access to the Services (or any portion of them) or this agreement at our sole discretion, without notice, and you will remain responsible for all owed amounts up to the date of termination.
The following sections will survive any termination of these Terms: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other clauses designed to survive termination by their nature.

SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided through the Services is intended for general informational purposes only. We make no warranties regarding the usefulness, completeness, or accuracy of this information. Relying on this material is done strictly at your own risk. We disclaim all responsibility and liability resulting from any reliance placed on such content by you, other visitors, or anyone informed of its contents.
UNLESS EXPLICITLY STATED BY OLVORIA, THE SERVICES AND ALL PRODUCTS OFFERED ARE PROVIDED ON AN 'AS AVAILABLE' AND 'AS IS' BASIS, WITHOUT ANY CONDITIONS, WARRANTIES, OR REPRESENTATIONS OF ANY KIND, EITHER IMPLIED OR EXPRESS. THIS INCLUDES ALL IMPLIED CONDITIONS OR WARRANTIES OF NON-INFRINGEMENT, TITLE, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABLE QUALITY, AND MERCHANTABILITY. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE ERROR-FREE, SECURE, TIMELY, OR UNINTERRUPTED. CERTAIN JURISDICTIONS DO NOT PERMIT THE DISCLAIMER OF SPECIFIC WARRANTIES, SO THIS DISCLAIMER MAY NOT FULLY APPLY TO YOU.

SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL OLVORIA, OUR LICENSORS, SERVICE PROVIDERS, CONTRACTORS, AGENTS, AFFILIATES, EMPLOYEES, OFFICERS, DIRECTORS, PARTNERS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE HELD LIABLE FOR ANY CLAIM, LOSS, INJURY, OR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR DIRECT DAMAGES OF ANY NATURE. THIS INCLUDES, BUT IS NOT LIMITED TO, SIMILAR DAMAGES, REPLACEMENT COSTS, LOSS OF DATA, LOST SAVINGS, LOST REVENUE, OR LOST PROFITS, WHETHER BASED IN STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE), CONTRACT, OR OTHERWISE, ARISING FROM YOUR USE OF ANY PRODUCTS OR SERVICES PROCURED THROUGH THE PLATFORM. THIS ALSO APPLIES TO ANY OTHER CLAIM RELATED TO YOUR USE OF THE PRODUCTS OR SERVICES, INCLUDING OMISSIONS OR ERRORS IN ANY CONTENT, OR ANY DAMAGE OR LOSS INCURRED AS A RESULT OF USING THE SERVICES OR ANY CONTENT (OR PRODUCT) MADE AVAILABLE OR TRANSMITTED VIA THE SERVICES, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 - INDEMNIFICATION
You agree to hold harmless, defend, and indemnify Olvoria, Shopify, and our service providers, licensors, contractors, agents, employees, directors, officers, partners, and affiliates from any claims, liabilities, damages, or losses—including reasonable legal fees—brought forward by any third party resulting from or arising out of: (1) your breach of these Terms of Service or any referenced documents; (2) your infringement of third-party rights or any law; or (3) your use and access of the Services.
We will inform you of any claim requiring indemnification; however, failing to notify you promptly will not relieve you of your duties unless it causes material prejudice. We may elect to manage the settlement and defense of such claims at your cost, including the selection of legal counsel. We will not finalize any settlement requiring non-monetary commitments from you without your consent (which must not be unreasonably withheld). You agree to collaborate in the defense of any indemnified claims, including supplying necessary documentation.

SECTION 18 - SEVERABILITY
Should any part of these Terms of Service be deemed unenforceable, void, or unlawful, that specific provision will still be enforced to the maximum extent permitted by law. The unenforceable segment will be considered severed from these Terms of Service, and this decision will not impact the enforceability and validity of the remaining provisions.

SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce or exercise any provision or right within these Terms of Service does not constitute a waiver of that provision or right.
These Terms of Service, along with any operating rules or policies we post on this site regarding the Service, make up the entire understanding and agreement between us and you. They govern your use of the Service and supersede all contemporaneous or prior proposals, communications, and agreements, whether written or oral, between you and us (including earlier iterations of these Terms of Service).
Any ambiguities in interpreting these Terms of Service shall not be construed against the drafting party.

SECTION 20 - ASSIGNMENT
You are not permitted to delegate, transfer, or assign your obligations or rights under this Agreement without our explicit prior written consent; any unauthorized attempt to do so is void and null. We reserve the right to delegate, assign, or transfer these Terms, as well as our obligations and rights, without notice or your consent.

SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services shall be interpreted and governed in accordance with the state, territorial, and federal courts located in the jurisdiction of Olvoria's headquarters. Both Olvoria and you consent to personal jurisdiction and venue within these courts.

SECTION 22 - HEADINGS
The headings incorporated in this agreement are strictly for convenience and will not affect or limit the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE
The most up-to-date version of the Terms of Service is available for review on this page at any time.
We maintain the right, at our absolute discretion, to replace, alter, or update any portion of these Terms of Service by publishing the modifications on our website. It remains your duty to routinely check our site for updates. We will provide notice of any material changes in compliance with applicable laws, taking effect on the date stated in the notice. Your continued access or use of the Services after such changes are posted serves as your acceptance of the revised Terms of Service.

SECTION 24 - CONTACT INFORMATION
Shop Name: Olvoria
Email: support@olvoria.com
Business Hours: Monday to Friday: 8:00 AM – 6:00 PM (CST)